To ease-up inquiring for the customers of Karachi, Pakistan Telecommunication Company (PTCL) has established a customer support service through which the clients would be facilitated with a prompt response. Now, the customers can write to Karachi. Rapid.
Support@ptcl.net.pk if they do not get a response in the expected time from the PTCL maintenance team.
The e-mail address can also be used to address new service provisioning delays, disclosed SEVP Business Zone South PTCL Abdullah Yousef Abdullah. “Our customers and their needs are the focal point of every decision and action we take”